PRIVACY POLICY

Pathway Pilates Studio
Media, Pennsylvania

Effective Date: January 27, 2026

Pathway Pilates Studio (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with care.

This Privacy Policy explains how we collect, use, and protect your information when you visit our Website, book services, or engage with our studio.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Book services or create an account

  • Sign up for our email newsletter or communications

  • Complete client intake forms or liability waivers

This information may include:

  • Name

  • Email address

  • Phone number

  • Emergency contact information

  • Health or movement-related history (as provided by you)

2. How We Use Your Information

We use your information for internal purposes only, including:

  • Scheduling and managing appointments

  • Providing safe and appropriate instruction

  • Communicating about bookings, classes, and studio updates

  • Sending newsletters, announcements, or promotional content

  • Supporting general studio operations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Email Communications

If you sign up for our email list, your name and email address are collected through Flodesk.

We use this information to send:

  • Studio updates and newsletters

  • Class and schedule announcements

  • Workshop or event information

You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

4. Payments

Payments made through our Website or booking platform are processed by Stripe, a secure third-party payment processor.

Pathway Pilates Studio does not store or have access to your full payment card information. Payment details are processed directly by Stripe in accordance with their privacy and security practices.

5. Client Intake & Waiver Information

When you register for services at Pathway Pilates Studio, you may be asked to complete intake forms and liability waivers.

These forms may include:

  • Contact information

  • Health or movement-related history

  • Emergency contact details

This information is used solely to support safe, appropriate instruction and studio operations.

All information provided is kept confidential and is not shared with third parties except as required by law or as necessary to deliver studio services.

By submitting intake forms and waivers, you consent to the collection and use of this information as described in this Privacy Policy.

6. Third-Party Services

We use trusted third-party platforms to support our operations, including:

  • Flodesk (email communications)

  • Stripe (payment processing)

These providers may process your information on our behalf but are not permitted to use your information for their own marketing purposes.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system can guarantee absolute security, we use reputable platforms and standard practices to safeguard your data.

8. Your Rights

You may request to:

  • Access the personal information we have about you

  • Correct or update your information

  • Request deletion of your information

To make a request, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact Information

For questions about these Terms or accessibility requests, please contact:

Pathway Pilates Studio
Media, Pennsylvania
📧 brittany@pathwaypilates.studio
📞 (484) 442-0367

You may also reach us on our Contact Us page.